Privacy
Policy
Privacy Policy and Confidentiality of
Information
The PSMMC Mobile App of the Prince Sultan Military Medical City in Riyadh region
places the confidentiality of the information of its users at the top of the
list of priorities. The app management makes every effort to provide a high
quality service to all beneficiaries, and the privacy and confidentiality of
the information described below is part of the terms and conditions of use of
the app. Users of its services must constantly review the terms and principles
of privacy and confidentiality of information when there are any updates on it.
This Privacy Policy applies to all personal information collected from users of
the PSMMC Mobile App. This mobile app is only used by users inside the kingdom
of Saudi Arabia who have a registered file with Prince Sultan Military Medical
City.
Collection of personal information and data:
Any PSMMC Mobile App user can access and browse our entire app at any time
without having to provide any personal information. We do not collect
information that can identify you unless you choose to provide it to us. In
addition, the Prince Sultan Military Medical CIty in the Riyadh region will not
share any information that can identify any person with any third party not
related to the Prince Sultan Military Medical CIty in the Riyadh region, except
in cases that we must provide for legal or investigation purposes, or in the
event that instructions are issued which is done by the patient under
appropriate authorization.
Data collected:
Questions, inquiries or notes that you leave, including your email address when
you inquire or request information about a specific service, or if you give
additional information using any of the means of communication with Prince
Sultan Military Medical CIty in Riyadh, whether electronic or non-electronic,
Like requesting an inquiry on our App, we will use your email address to
respond to your enquiries. It is also possible to save your mail address, your
message and our answer to your inquiry for quality control purposes, your email
address and subscription preferences when registering for our email alerts.
PSMMC Mobile
App does not collect any data related to Covid-19.
We collect data to:
To Know how the client uses the app and its electronic services,
in order to ensure that the app meets the needs of the beneficiary, making
improvements, collect feedback to improve our services (for example: our email
alerts, content rating feature and service rating), respond to any comments the
client sends us, send email alerts to clients who requests, monitoring the use
of the app and to identify any security threats.
User rights:
· The user has the right to access and modify his personal data. Prince
Sultan Military Medical CIty in the Riyadh region are also committed to
preserving the privacy of the data of the users of their systems. To maintain
user rights and to maintain the confidentiality of information of users of its
various systems; Prince Sultan Military Medical CIty in Riyadh region are
making every effort to provide a high quality service to all users according to
the following:
· Beneficiaries of the services of Prince Sultan Military Medical
CIty in the Riyadh region must continuously review the terms and principles of
privacy and confidentiality of information when there are any updates on it.
· Prince Sultan Military Medical CIty in the Riyadh region are
obligated to notify the beneficiaries of the app of any update on the privacy
policy and confidentiality of information.
· Prince Sultan Military Medical CIty in Riyadh are obligated not to
disclose any personal information about you unless you voluntarily choose to
disclose it; where this information is not used for a purpose other than for
which the information was collected. The owner of personal data has the right
to withdraw his consent to share his data whenever he wishes to do so.
· You are solely responsible for the completeness, correctness and
truthfulness of the data you send through this app.
Principles and rights to protect personal
data:
Responsibility: Privacy policies and procedures are defined and
documented.
Transparency: To prepare
and notify the beneficiaries of our privacy policy and procedures in Prince
Sultan Military Medical CIty in the Riyadh region.
Choice and
Consent:
To determine the possible choices of the subject of personal data and obtain
his consent (implicit or express as needed) regarding the collection, use or
disclosure of his data.
Limit data
collection:
The collection of personal data is limited to the minimum amount of data that
can achieve the specified purposes.
Limitation of
data use, retention and disposal: The processing and retention of personal data
is restricted to the purposes specified in the privacy notice for which the
data subject has provided consent (implicit or express).
Access to
data:
To identify and provide the means through which the data subject can access,
review, update and correct their personal data.
Limiting data
disclosure:
The disclosure of personal data to third parties is restricted to the purposes
specified in the privacy notice for which the data subject has provided their consent
(implicit or express as needed).
Data
security:
Personal data is protected from leakage, damage, loss, misappropriation,
misuse, modification or unauthorized access.
Data quality: Personal
data is kept accurate, complete and directly related to the purposes specified
in the Privacy Notice.
Monitoring
and Compliance:
Compliance with the privacy policy and procedures is monitored in Prince Sultan
Military Medical CIty in the Riyadh region.
Medical Disclaimer
If this is a medical emergency, please call the First Aid Center for immediate
medical attention or visit the nearest emergency department. Do not rely on
electronic means of communication for assistance with your urgent and emergency
medical needs.
E-mail
“Phishing” is a fraud to steal your personal information. If you receive an
email similar to it from Prince Sultan Military Medical CIty in Riyadh region
requesting to obtain your personal information, do not respond to this email.
We will never ask for your password, username, credit card information or any
other personal information through email.
Username and Password
If you access any service that requires a user name and password, you are
solely responsible for maintaining the strict confidentiality of your user name
and password.
Non-Personal Information
Please note that although this information does not personally identify you,
from an IP address we can identify a user’s Internet Service Provider and the
geographic location of their touch point.
Security of your information
Once the user information is submitted to our app, it is kept in secure
databases where it is not available to users on the Internet. Prince Sultan
Military Medical CIty in Riyadh region conduct reviews and amendments to their
security policies and procedures when necessary. We use reasonable care to
protect personally identifiable information and confidential information that
you provide to our app.
Limitation of Liability
You will be solely responsible for the transmission of your information in connection
with the use of this app, and for any cases of data corruption, intentional
interception, intrusion or unauthorized access to information, or any delays,
damage or defects that prevent the use of Location. Prince Sultan Military
Medical CIty in Riyadh region are not in any way responsible for any direct,
indirect, special, consequential or financial damages, including any fees or
fines related to your use of the materials published on this app or related to
your connection to this app or your communication through it with any Another app.
Prince Sultan Military Medical CIty in Riyadh Region may change this Privacy
Policy without notifying you about it.
Privacy Protection:
We recommend that you follow the following procedures so that we can help protect
your personal information: Contact us immediately when you believe that someone
has obtained your password, usage code, or other confidential information.
Refrain from providing confidential information over the phone or the Internet
unless you know the identity of the person speaking to you.
By using this app, you agree to these terms.
If you have any questions about the privacy policy or our use of information we
have collected through the app, please contact the Department of Communications
and Information Technology in Riyadh Region at:
Info@psmmc.med.sa